Competition and Consumer Protection – Australia

Product Description

The maximum penalty for a breach starts at 50 million dollars and can be much greater to reflect the benefit the business gained from the wrong conduct.

Individuals can be fined up to 2.5 million dollars.

The Competition and Consumer Act (CCA) affects every facet of your business at all levels, from sales and marketing to contractors on one-off engagements.

Our Competition and Consumer Protection training course is one of GRC Solutions’ most popular courses, for giving learners a comprehensive understanding of this vital area of law. This new, refreshed edition is designed to be more accessible, engaging and concise than ever.

Competition and Consumer Protection describes the various anti-competitive behaviours that are prohibited, and the consumer safeguards that are upheld, by the CCA. Alongside general overviews of competition and consumer law for frontline staff, this course also includes optional advanced modules about advertising, product liability and additional workflow responsibilities of managers and senior executives. With our suite of modules, you have flexibility and choice.

This course is up to date with recent reforms to the unfair contract terms regime, and the revised maximum penalties for breaches of competition and consumer law.

Importantly, this course is geared towards practical applications of the law. We provide practical tips on how to avoid hefty penalties and personal liability, all explained using plain English, real-life examples and an engaging new visual design. We explain the role and powers of the regulator, the Australian Competition and Consumer Commission (ACCC), and what patterns of conduct it is likely to investigate.

Reduce risk and avoid personal liability

The Competition and Consumer Act (CCA affects every facet of your business and at all levels, from the sales and marketing teams to contractors engaged in individual projects. Pleas of ignorance, either from an employee who didn’t know about the law or from senior management claiming ignorance of employees’ actions, will fall on deaf ears in the event of a dispute.

This course describes the various anti-competitive behaviours that are recognised and prohibited by the CCA. As with all Salt Compliance courses, you can choose who needs to study which module. Modules on Consumer Protection Law and on Competition Law explain the basics and how to identify prohibited conduct. They are suitable for all staff and managers. Advanced modules on those subjects have been written for managers. There are also optional modules that focus specifically on product liability and on the competition law concerns that relate to advertising.

Other GRC Solutions Resources

Competition and Consumer Protection for FMCGs – designed to address the particular competition and consumer risks posed by the nature of FMCG markets and the goods themselves.

Competition and Consumer Protection for Universities – competition and consumer protection law affects every facet of a university’s business

We have a suite of Commercial Practices Compliance Trainingview the details here

Who should do this training?

This training provides an understanding of competition and consumer law which is useful for all staff.

There are additional obligations for managers, senior executives, and staff involved in business transactions, advertising, or communication with customers and suppliers.

Course Outline

  • Module 1: Consumer protection law
  • Module 2: Competition law
  • Module 3: Advanced consumer protection law
  • Module 4: Advanced consumer protection law – Incident Management
  • Module 5: Product liability
  • Module 6: Advertising

Customise Course

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?
Talk to us about ways we can quickly tailor the course to suit your needs.


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"As a subscriber to the GRC Solutions weekly compliance bulletins, the BankVic team has found these a valuable resource for keeping up-to-date with new and changed regulatory and code obligations that affect the mutual banking industry, and how these changes might impact our organisation"

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"The project was extremely positive for both organisations. The GRC Solutions team delivered a visually impactful bespoke learning solution that met HCF requirements… on budget and ahead of deadline."

Compliance Manager at HCF

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Pastoral Care, Mercedes College

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