Credit News – Australia

Product Description

Monthly CPD training for consumer loans officers in Australian Financial Services Businesses

Credit providers in Australia are obliged to ensure their staff are adequately trained. Loans officers who provide credit assistance to consumers should have no less than 10 hours relevant training each year; those with a housing loan component in their book are required to have not less than 20 hours. This training is designed to provide 10 hours relevant training per annum.

Since publication commenced in 2013, GRC Solutions’ Credit News has been a popular and respected training resource for staff of retail banking and finance institutions, focused on the mutual banking sector. Over fifty Australian banks rely on Credit News for staff training for loans officers.

Credit News consists of 10 high quality, self-contained newsletters per year(each with a quiz) dealing with regulatory issues and changes, as well as industry and economic developments relevant to consumer lending, including home lending.

A careful reading of the newsletter, consideration of its contents, and completion of the quiz represents 1 hour of CPD activity; with completion of the 10 modules constituting a total of 10 hours of CPD for the year.

We consider 20 hours to be an appropriate suitable minimum number of hours of CPD to undergo each year for representatives who provide home loan credit assistance. ASIC Regulatory Guide 206.98

Who should do this training?

This product provides relevant training for consumer loans officers and their managers. It will also be valuable to senior officers who develop lending policies and programs.

Course Outline


Credit News is published ten times per year, covering relevant, current issues in consumer lending in Australia

Customise Course

Do you have a policy or process, or some subject-matter expertise that you would like to add to this course?
Talk to us about ways we can quickly tailor the course to suit your needs.


Buy this Course

Discover why so many companies choose GRC Solutions compliance training

"As a subscriber to the GRC Solutions weekly compliance bulletins, the BankVic team has found these a valuable resource for keeping up-to-date with new and changed regulatory and code obligations that affect the mutual banking industry, and how these changes might impact our organisation"

Compliance Manager at BankVic

"The project was extremely positive for both organisations. The GRC Solutions team delivered a visually impactful bespoke learning solution that met HCF requirements… on budget and ahead of deadline."

Compliance Manager at HCF

"I think that this was one of the best modules ever! Whoever created this module should be congratulated over and over. The fact that I have just spoken with a teacher who was having the very difficulties made the module more helpful. Once again thank you."

Pastoral Care, Mercedes College

“The ‘Adaptive’ learning feature is fantastic! It gives learners a sense of control of how they wish to learn and the opportunity to re-confirm/validate their existing knowledge.

The training content is easy to follow, with the use of case studies and relevant scenarios to demonstrate to learners how the content is applied in real life. As a Salt platform Administrator, my experience is made easy with the range of reports available and the patience and support of the GRC Support team, who are always ready and willing to help.”

Learning & Development Specialist at Allied Credit

"I wanted to compliment [GRC Solutions IT Manager] Cody Jones on providing a new customer with an exceptional level of service. Cody is responsive, helpful, no question is a problem and nothing is too much trouble. Cody gives us confidence combined with a pleasant personality which makes our Salt experience so much more manageable and enjoyable."

Risk, Safety & Compliance Officer, Mercy Education Limited

Clients that rely on us



GRC Solutions’ team of legal, educational and technology specialists, working in partnership with our clients, win multiple awards, including Best Compliance Training Project at LearnXLive every year for over ten years. Imagine what we can do when we work with you!

Get in touch

Find out what we can do for your business

Get in Touch
Newsletter Optin