Australian Consumer Law Training: Lessons from a Popular Case

In June 2025, the Australian Competition and Consumer Commission (ACCC) launched legal proceedings against a leading company, Australia’s largest caravan manufacturer, for allegedly misleading consumers about the off-road capabilities of certain recreational vehicles (RVs). This case is a clear reminder of why Australian Consumer Law training is essential for businesses to ensure their advertising complies with legal requirements.

Why Australian Consumer Law Training Matters for Your Business

The ACCC alleges that the company promoted RVs like the Outback, CrossTrak, and All Terrain as suitable for tough off-road conditions and 4WD tracks. However, these vehicles were never intended for such use, and their warranty clearly excluded damage from off-road conditions. Despite this, the advertising – including social media posts and brochures – depicted the RVs navigating rugged terrain, which could easily mislead consumers.

As a result, this conduct may breach key provisions of the Australian Consumer Law (ACL).

Businesses that ignore these rules risk ACCC enforcement, financial penalties, injunctions, and severe reputational damage.

What Australian Consumer Law Training Covers

Our Competition and Consumer Protection course equips your team with knowledge to avoid these risks by understanding:

• ACL obligations related to advertising and marketing claims
• What constitutes misleading or deceptive conduct
• How to create compliant promotional materials
• Real-world case studies, including ACCC enforcement actions

This training helps marketing, sales, compliance, and legal professionals build practical skills in consumer protection law.

To explore this topic further, see the following resources:

• Read the ACCC media release on the case
• Visit the Australian Consumer Law official website for detailed regulatory guidance
• Learn more about advertising compliance in our eMarketing Compliance course

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Invest in training today to safeguard your business and stay compliant with consumer protection laws.