Giving and receiving feedback is an important life
skill, and an even more important business skill
The Giving and Receiving Feedback course has been written
by experts with lengthy experience in managing and developing staff. The authors have learnt that feedback is most effective if both the giver and the receiver have the necessary skills and the appropriate attitude.
The lesson outlines the nature and value of feedback and the types of feedback. It describes how people should go about receiving, evaluating, and acting upon feedback they receive.
The lesson goes into detail about what makes feedback successful and what things need to be considered in detail when planning and delivering feedback.
It provides scenarios that most people will find familiar, and in that way places the learning into the context of each learner’s lived experience.
Who is this training for?
The course is suitable for everyone.
Course outline
- Module 1: Giving and receiving feedback (For managers and general staff)
You will have 90 days to complete this course.