Managing through Change (Global)

Description

Skills for people involved in managing staff and customers affected by change

Change management is an important part of any project that is going to affect people. Without effective change management, projects are at serious risk of running over time, producing undesired results, and not completely achieving the project’s goal.

The object of this two-module course is not to qualify learners as professional change managers. Instead it is intended to:

• Raise learners’ awareness of the challenges that change poses
• Introduce learners to the essential requirements for change to be successful
• Empower learners to exert influence to reduce the chances of a change project failing or being only partially successful

The first module introduces the requirements for a successful change management project; the second focuses on what is required in successfully supporting people – particularly staff – affected by a change project.

The lesson provides scenarios on issues that may arise when managing change. It also offers a number of historical cases that illustrate the subject matter of the course.

“Many business owners worry about having to persuade employees to accept new ways of doing business. But many employees welcome change if they understand the reasons and the
implications, and are involved in the process. “

Business Queensland: Managing People Through Change

Our Managing through Change Course is part of our growing suite of soft skills training.

Who is this training for?

The course is suitable for people managers and for staff who may become people managers.

Course outline

Module 1: Planning and executing change (For managers and general staff)

• Introducing change management
• Planning change projects
• Executing change projects

Module 2: Managing people affected by change (For managers and general staff)

• Helping people accept the change
• Leading people through the change project
• The importance of management activities

You will have 90 days to complete this course.